FAQ's
Shipping & Delivery
AtClick & Ship, orders are processed within 1–3 business days. Delivery usually takes3–7 business daysdepending on your city and product availability. You’ll receive tracking details once your order has been shipped.
Yes! We deliver nationwide, including major cities and smaller towns across Pakistan
Once your order is dispatched, we’ll send you a tracking number via email or SMS so you can follow your package until it arrives at your doorstep.
Payment Methods
We offer:
- Cash on Delivery (COD)
- Debit/Credit Cards
- Online bank transfers (where available)
You can choose your preferred option at checkout.
Order Cancelation, Returns and Replacements
Yes, you can request changes or cancellations within12 hours of placing your order. Contact our support team as soon as possible for assistance.
We offer a 7-day return policy for eligible items. If you’re not satisfied, you can request a return or exchange, provided the item is unused and in its original condition.
If your item arrives damaged, defective, or incorrect, please contact us within48 hours of deliverywith clear photos. We’ll arrange a replacement or refund as quickly as possible.
Customer Support
You can reach us through:
- Our Contact Us page
- Email us on clickshipofficial
- Social media pages
We aim to respond within 24 hours.
Other
Absolutely. We use secure checkout systems and encrypted payment gateways to ensure your personal information is protected.
